Factors Influencing Customers’ Accessibility Satisfaction in Rural West Bengal Using Structural Equation ModellingDr. Kalyan Sengupta, Chawla Udit, (2018) Prerena Journal of Management Thought and Practice, Vol 10, Issue 1, March 2018.
Consumer Review Analysis Using Topic Modelling. Dr.kalyan Sengupta, Subhasis Dasgupta,(2017), LBS journal of Management and Research, Vol 15, Issue 1,2017.
Analysing Consumer Reviews With Text Mining Approach, Dr.kalyan Sengupta, Subhasis Dasgupta,(2016),Paradigm, Vol 20, Issue 1, 2016
Structural Equation Modelling of Determinants of Customer Satisfaction of Mobile Network Providers: Case of Kolkata, India, Co-authored by Shibashish Chakraborty, IIMB Management Review, December 2014
Do apparel store formats matter to Indian shoppers? Rituparna Basu , Kalyan K. Guin , Kalyan Sengupta , (2014) , International Journal of Retail & Distribution Management, Vol. 42 Iss: 8, (2014)
An exploratory study on determinants of customer satisfaction of leading mobile network providers – case of Kolkata, India, Co-authored by Shibashish Chakraborty, Journal of Advances in Management Research (Emerald), Volume 10, Issue 2, 2013
Factors Affecting Customers’ Accommodation Satisfaction and Service Quality in the Hotel Industry of Rural West Bengal. Dr. Kalyan Sengupta, Chawla Udit, (2017), LBS journal of Management and Research, Vol 15, Issue 1,2017.